Reliable T630 Enviromate Steam Cleaner with 11-Piece Accessory Kit
Reliable T630 Enviromate Steam Cleaner with 11-Piece Accessory Kit
Reliable T630 Enviromate Steam Cleaner with 11-Piece Accessory Kit Reviews
I have had problems with this machine ever since I purchased it. The machine didn’t seem to be working properly when I received it. Called the company and they said it’s just my imagination. Then the problem got worse. Had to send it to Canada at my expense. An element went on it. The repair was under warranty but I just ate the cost of shipping it to Canada to be fixed. Having the same problem again in less then a year and this time the Reliable company wanted me to pay a minimum of $60.00 for the repair and pay for shipping both ways. This was a $400.00 machine and they wanted me to pay (would be another $200.00 by the time the second ordeal would be done)all the expenses on a warranty/defective machine. I am very disappointed with the care they give their customers. Yeah they’ll fix it but at your continued expense. Would not recommend a product from them.
We knew what we were getting. Our friend has the identical model for over a year and loves it. After using it for 2 weeks, it is really fantastic! My wife will NOT stop using it. She has allergic reactions to chemicals, so this eliminates those problems. Does a really good job in locations that you just can’t get to with a cleaning cloth…..i.e. tight corners of bathroom, around toilet seat, even inside dishwasher to get rid of minor stains!
We agree with other reviews. Manual is ridiculous. Very poorly written for a product made in USA….or was it? However, it was easy enough to “figure out” how to use it. Cord is short, but just get extension cord and keep it with the unit. The trigger is extremely sensitive, but you get used to it….and it gets hot after a while. Again, nothing serious, but just FYI.
Overall, we love it. A great product.
After purchasing and trying the ‘low end’ steamers, I took a big leap and bought the Reliable T630. If you search the net, you’ll see all sorts of ‘high end’ models available. The fact that amazon carries this model was also a part of my decision in getting this unit.
The good:
The steamer/vapor machine is awesome. I have cleaned all sorts of things around the kitchen ranging from tile/grout on the floor, tiled counter tops, stovetops, sinks, around the faucets and bathrooms. So far, the machine has lived upto (and beyond) the expections. Funny, how the ‘expecations’ change when you see a product that actually works. I tried the cheaply made ‘SteamFast’ and a couple of the ‘bottle’ style steamers. None of the low end units did the job. If you don’t try the better unit, you’ll never know what you are missing. I thought the SteamFast was as good as it was going to get till I finally decided to get the Reliable T630, which is quite a cost jump from $100 to $400. For me, the investment is worth it given what the other devices couldn’t do and what the Reliable T630 does, and does it very well. The unit has a large tank so you won’t be refilling it every 10 mins. That being said, it all comes down to what your applications are. For example, if you have a very large kitchen, then I can see the need to refill again. The wait for the heating time can take easily upto 15 mins. So what !! Plug it in, turn it on and start doing other stuff while you wait. Its NOT that big of a deal. Tip: If you want less waiting time, use hot water ;-).
The issues:
No machine is fault-free. This machine has its own share. To add to what already has been written for this unit…the AC Cord is short. To fix that, simply go to Home Depot and buy an extension. The maker of this appliance is in Canada. That almost was a deal breaker for me. I can’t see myself spending $$$ for shipping (both ways) if this unit fails - BUT - given the performance I’ve seen, for me, it is still worth it. The owners manual is terrible but it doesn’t require a rocket scientist degree to figure it out either. Hopefully, the company will re-write it and put it on their website. If you search the internet, you’ll find the manual so you can download it beforehand and decide for yourself…and if you still don’t get it, just write an email to the company if you have any questions. Nuff’ said regarding the manual ;-). The steam/vapor trigger is very touchy/sensitive so you’ll get use to that. I notice the “power on” round knob is rather flimsy. I can see that breaking off if not careful. I was very surprised to see the ‘cheapness’ from this costly machine. So, I’d recommend to use extra caution when turning the machine on and rotating the knob.
I’ll try to remember to update my post after I’ve used it for 90 days. When I was searching for a good steamer/vapor cleaner, it was difficult to find candid reviews. This is not a dime-a-dozen item found at walmart or target etc. Hopefully, my review will help someone who is on the fence, trying to make a decision towards one of these units.
Accessories for this unit seem sturdy and seem to work as expected. To buy replacement brushes etc, take a look at eurosteam dot com. They are very reasonable and offer a great selection. I couldn’t find the accessories cheaper anywhere else. If you need more towels etc, head to your local automotive store or costco, you’ll get more bang for your buck buying them at costco. When using the Reliable T630, you’ll definitely go through a lot of towels but that’s a good thing, right? Your house/dwelling will be a lot cleaner.
Lastly, get the Reliable T630 here at Amazon. As of Jan 8, 2009, it is $100 cheaper when comparing the other website
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